Posts by TeleworkPH

Technology allows businesses to speed up and automate their support processes. This could prove to be a two-fold blow because it can either work for you or against you. While customers love how technology enables quick response times and convenience at their fingertips, still, nothing comes close to human connections even in the digital world.…

Moonlighting, side gig, second job… extra income can come with many names. How do you feel about your workers moonlighting? What about your remote workers? Does it affect their performance? It seems that hustling 24/7 has become a status symbol. Lack of sleep and working even on weekends has become the lifestyle to covet. According…

Customer experience is the holy grail of marketing and sales. Investors know this by heart. And in turn, they desire to invest in companies with customer experience ingrained at the core. do we keep harping on this? CX brings the money in and keeps revenue flowing predictably and consistently. With that in mind, companies today…

Claim processing can be tedious and time-consuming. If anything, the goal of every customer is to achieve a fast claim lifecycle. When it comes to medical or health insurance claims, time is critical. Every second counts with medical claims. You can’t let sick customers wait in long queues to process medical claims because of the…