Telework PH Blog

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Is Quality Assurance the Key to Better Customer Support?

By Lindsay Arcega | September 21, 2020

The age-old mantra ‘the customer is king’ still rings true to every business these days. It’s a promise to provide great customer service from the moment you start a business up to the end. However, with all the 21st century changes in the business setting, it’s easy to lose sight of this mantra. But changes…

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SEO or PPC: Which Digital Marketing Strategy Should You Choose?

By Lindsay Arcega | September 18, 2020

There’s this one question in the world of digital marketing that’s always in constant discussion with marketing practitioners. Which is more effective in digital marketing, SEO, or PPC? In this post, let’s look at the advantages of both SEO and PPC, use cases of both strategies, and some tips in choosing the right marketing channel…

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The Omnichannel Revolution

By Lindsay Arcega | September 4, 2020

Technology constantly shapes the relationship between consumers and businesses today. Consumers have now shifted their behaviors and interacting with brands or businesses online is now the new norm. According to this study, 72% of businesses produce more online content today compared to past years. With plenty of online content thrown at consumers, the challenge now…

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Why Virtual Assistants Play a Crucial Part in the Post-COVID Age

By Lindsay Arcega | September 4, 2020

The COVID-19 pandemic has negatively affected the global economy and countless businesses worldwide. Some countries have been successful in slowing down the spread of the virus, while others are still struggling to fight the pandemic. As the enforced lockdowns ease up, employers and employees alike still prefer to work from home. The number one reason…

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