Telework PH Blog

When your brand promise doesn’t translate to a great and memorable customer experience – then that is the fastest way to lose customers and referrals. Your management should hit the PANIC button right now. Evidently, there should always be a connection between your brand promise with what your customers experience first-hand. Or your customers will…

Live chat is one of the most popular and cost-efficient service channels to date. Still, it requires human resources to provide customers with personal, timely, and accurate support. And when implementing a live chat service and ensuring success, it’s crucial to consider how to best outsource. Customer loyalty is the key to business success. However,…

Good customer experience is everything. Over time, consumers may not remember your company by what they bought from you, but they will certainly remember and associate you with how they were treated. They will always have a distinct memory of their customer experience with a brand. According to a GoodFirms 2022 Survey reveals that “70.4%…

Businesses revolve around data. And data entry outsourcing is the fastest way you can maximize your hours, replicate yourself, and gain focus on your business. Data entry tasks are quite redundant and time-consuming so it would often be best left to a reliable and skilled team. From gathering relevant data impacting critical business decisions, and…