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Time and again we always hear the phrase ‘customer is king’ and it should come as no surprise that plenty of successful businesses have followed this rule. Traditionally, this phrase entails a company’s promise to provide excellent service to their customers. And in this digital age, it should be practiced diligently as customers now are…
Read MoreMissed Part 1? Check out the definition and benefits of outsourcing your tech support team here. Should You Outsource Your Tech Support Team? More and more businesses today are choosing to outsource their tech support needs. However, you should first consider these factors before you jump on the bandwagon: Let us help you scale your…
Read MoreThe role of a technical support team is crucial to any business these days. Even if you have a fool-proof app or software, it’s inevitable that you’ll experience system crashes and glitches from time to time. And this can highly affect the reputation of your business as your customers will then turn irate. What you’ll…
Read MoreAs a business owner, have you ever said these things? I wish I could join you, but I still have more tasks to do. I wish I could be there, but I still have some engagements to honor. I wish I could have fun with everyone, but I still have some data to manage. I…
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