Posts by TeleworkPH

The self-service portal is a tool that you’ll want your customers to use. But what is it and why is it so important to make sure that it stays updated and kept relevant? And how can you do it economically and effectively? Obviously, one of the fastest ways to get to resolution is by removing…

The BPO company and freelancer sites have different business models. But both can drive home amazing results. Once you’ve overcome any misconceptions you may have heard about outsourcing: the next step is to decide. BPO or hire direct? Two weeks ago or so, I came across a post on LinkedIn that I took exception to.…

Brands compete everyday in the marketplace. Each trying to outdo the other and muscle the competition out. But here is a surefire way any company can win those loyal customers and scale faster! Which do you think carries more weight with the customer? Price or experience? You may be surprised to find out what 2022…

The Big Quit hit America hard and many companies have turned to outsourcing for rescue. Has The Big Quit affected your company? A remote team may be the answer you need. For seven months, corporate America saw employees resign in record numbers. From April 2021 until early November, over 38 million workers quit their jobs.…