Posts by TeleworkPH
Why Customer Data is Your Secret Business Superpower
Welcome to the Colosseum where modern-day gladiators vie for the ultimate prize: an unparalleled customer experience. Yeah, your enemies aren’t just rival companies. You’re also grappling with your own organizational chaos—data silos, disjointed information, and whatever internal madness you deal with daily. It’s time for some straight talk. Mastering your customer data is the ultimate…
Read MoreWhat To Look For When Outsourcing Data Entry Processes
Businesses revolve around data. Data entry outsourcing is the fastest way you can maximize your hours, replicate yourself, and gain focus on your business. Data entry tasks are quite redundant and time-consuming so it would often be best left to a reliable and skilled team. From gathering relevant data impacting critical business decisions, and analyzing…
Read MorePrepare Your In-House Staff For An Outsourced Team
To scale, most companies choose to outsource employees to beef up manpower. However, when you introduce outsourced employees to your in-house staff, there will predictably be a transition that needs some break-in process. At Telework PH, we have worked with varied international and local organizations and companies, and we know how crucial it is to…
Read MoreWhy Your Customer Effort Score Matters More Than You Think
Imagine this – you’ve just purchased an exciting new software, and you’re buzzing with anticipation as you prepare to dive into its features. But then, things get tricky. You encounter an issue, reach out for help, and find yourself lost in a maze of automated responses, confusing instructions, and unhelpful customer service reps. Sounds frustrating,…
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