Telework PH Blog

Your only source for Telework PH updates, news, tips, and self-help guides. See what's new:

They Tried To Discredit The BPO Industry

They Tried To Discredit The BPO Industry

By TeleworkPH | March 3, 2022

This is a response to a LinkedIn post that, although didn’t target Telework PH directly, attacked the BPO industry and indirectly even the Government of the Philippines. Two weeks ago, the below was posted on LinkedIn. It’s a post that directly quotes John Jonas, the founder of Onlinejobs.PH. And it’s a post that desperately tries…

Read More
Focus On Customer Retention — Not Just Acquisition

Customer Retention — Not Just Acquisition

By TeleworkPH | February 28, 2022

Customer retention is the key to a brand’s success! But how can you keep those customers without breaking the bank? Here’s a quick question for you: How much does it cost for you to get one customer? You may need to head over to your sales department and find out exactly how much it costs…

Read More
chatbots vs live agents

Chatbots VS. Live Agents

By TeleworkPH | February 21, 2022

Chatbots can have their place — but are they being used the right way? If there’s one thing that the pandemic taught us, it’s that people like interactions with other people. Those that were forced into lockdown and quarantine situations who weren’t able to work from home and actually communicate with people on the outside…

Read More
dont get comfortable with customer support

Don’t Get Comfortable With Your Customer Support

By TeleworkPH | February 8, 2022

Is your customer support outdated? Time to take action! Get proactive! Would you walk into a meeting wearing a powder blue suit with pegged pants, no socks, and just a t-shirt under your suit jacket? Dressed to the nines a la Miami Vice? How about going around town in ripped jeans, hiking boots, and a…

Read More