Posts by TeleworkPH
The Right Way to Deal with Customer Service Problems Part 2
Check out part 1 for the effects of poor customer service to your business. Some customer service problems are easy to understand. However, there are several complicated problems that have unexpected root issues. Nevertheless, these problems certainly pose challenges to businesses. So, we’ve gathered the most common customer service problems you need to be aware…
Read MoreThe Right Way to Deal with Customer Service Problems Part 1
Imagine this, your business is experiencing a downtrend. Your customers are getting fewer by the minute, and your team seems to be in disarray. You can’t figure out why you’re losing customers, so maybe it’s high time to check your frontline operations. Certain factors might come into play, but perhaps the biggest reason why you’re…
Read More3 Types of Outsourcing Models and How to Choose the Best One for Your Business Part 2
Missed part 1? Check out the first type of outsourcing model here. 2. Fully-Augmented Team Whether you have a small business or a large corporation, a fully augmented team is the most ideal outsourcing model out there. Contrary to misconceptions, there are plenty of proven benefits to hiring a full-pledged outsourced team. Aside from its…
Read More3 Types of Outsourcing Models and How to Choose the Best One for Your Business Part 1
For most business owners, outsourcing is a tried and tested service used to grow their business. Outsourcing can address a business need or improve a process to streamline operations. According to studies, at least 37% of small businesses outsource to strengthen their processes, while 24% of them outsource to increase business efficiency. As the demand…
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