Telework PH Blog

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Things to Remember to Have Meaningful Conversations with Your Customers

By TeleworkPH | January 28, 2018

Customers are the lifeblood of your business. Without them, businesses will not exist. It is very vital then that you communicate to them in an effective manner. Customers want your undivided attention and complete focus while you are chatting with them. And yes, they can tell if you are really into the conversation and they…

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What Customer Loyalty Is and How to Build It

By TeleworkPH | December 10, 2017

There are several factors that contribute to business profitability. One of which is customer loyalty. What is customer loyalty then? It is defined as an attitude, behavior or tendency of an individual to favor one brand of product or service over another. It may result from an individual’s satisfaction with the product or service. It…

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Customer Retention and How It Works

By TeleworkPH | November 8, 2017

Customer retention pertains to activities and actions that business organizations take with the purpose of reducing the instances of customer defections. In other words, it is getting your customers to stay loyal to your brand of product or service. Customer retention starts when the business organization comes in contact with first-time customers and basically continues…

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Customer Satisfaction and Its Importance

By TeleworkPH | October 24, 2017

What is Customer Satisfaction? Why do customers repeatedly buy the same brand of a certain product? The reason is simply because they are happy with the product or service that they repeatedly get or receive from a particular business. For example, one shopping store, to build up their customer satisfaction, have a generous return policy.…

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