Telework PH Blog
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Back in the beginning stages of strategic business process outsourcing, businesses leaned towards delegating tasks of lesser complexity, keeping them at arm’s length from their core operations. The tide has shifted significantly in recent years. Today, it’s become commonplace for firms to extend outsourcing to essential services like customer support, IT, administration, and even some…
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2022 was a wake-up call for the tech industry. We faced economic upheavals, shifting market demands, and a global reshuffling of priorities. Now, as we step into a phase of economic recovery, tech companies are at a pivotal crossroads. The road to growth and innovation is clear, but it requires more than just traditional strategies.…
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When we talk about CX Transformation, we’re talking about a serious business strategy, a game-changer for companies looking to stay ahead. It’s about reshaping how you interact with your customers in the current digital age, without losing that human touch. Yes, technology is a big part of it, but it’s not the whole story. Imagine…
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The future of AI seems to have everyone’s attention. Including yours truly. And let’s not forget all the drama going on with Sam Altman and OpenAI and his Steve Jobs moment. Only his moment didn’t take eleven years. Then we can switch over to Elon Musk and the happenings at “X”. That’s becoming a daily…
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