Your First 30 Days Outsourcing: What to Expect

30 days outsourcing

You signed the contract. You have officially decided to outsource.  Now comes the part many business owners are not fully prepared for: the first month. The first 30 days of outsourcing are not about instant results. They are about building the foundation your offshore team needs to understand your business, follow your standards, and do…

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The Cost Of Poor Customer Service

The Customer is revenue. So let me ask — How much can you afford to lose because of poor customer service? Sure, all companies can claim a 5-star unblemished rating when it comes to customer service but the nagging question is – do your clients feel the same way? The reality is there’s a wide…

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RUN YOUR BUSINESS THE RIGHT WAY—THE PERFECT TOOL RIGHT IN FRONT OF YOU

Have you ever tried eating ramen with a spoon, or perhaps, your bare hands? You’ll still get to eat your noodles, but can you imagine the mess? The funny thing is we will never choose a spoon or our bare hands when eating ramen. On the other hand, we automatically, without even thinking, pick a…

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7 Questions You Need to Ask Your Back-Office Outsourcing Provider

You’re thinking of outsourcing your back-office requirements, but you’ve no idea where to start. Allow this post to guide you in choosing the right outsourcing provider for your back-office needs. When outsourcing back-office services, the first step you need to do is evaluate your capacity to outsource. Then, create an outsourcing plan and look for…

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