Posts by TeleworkPH

Is your business ready to scale up? Then outsourcing your sales team might give you the push you need to increase your operational efficiency and reach new markets.  While most businesses often outsource call center services or even back-end operations, you’ll be surprised to see the business growth contribution if you outsource your front-end operations…

Missed part 1? This post lists 10 reasons why customer service can help you reach your business goals. Skills Needed to Provide Excellent Customer Service 1. Excellent Team Player Your customer service agents should know how to be an excellent team player. By keeping an open line of communication, unresolved issues of agents can be…

Time and again we always hear the phrase ‘customer is king’ and it should come as no surprise that plenty of successful businesses have followed this rule. Traditionally, this phrase entails a company’s promise to provide excellent service to their customers. And in this digital age, it should be practiced diligently as customers now are…