Customer Satisfaction-and Its Importance

What is Customer Satisfaction? Why do customers repeatedly buy the same brand of a certain product? The reason is simply because they are happy with the product or service that they repeatedly get or receive from a particular business. For example, one shopping store, to build up their customer satisfaction, have a generous return policy.…

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You know yourself that social media is one of the keys to getting more customers for your business. It is generally where your target customers hang out. Based on statistics, there are about 1.65 billion active mobile social accounts globally with 1 million new active mobile social users added every day. With several people found online,…

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It’s quite hard to show that you care for your employees especially when you are not seeing them face-to-face. When it comes to managing your remote workers, you may find it more difficult to communicate with them or express yourself which can sometimes lead to misunderstandings. Your remote employees thought that you don’t care an…

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Isn’t it frustrating when only a quarter (or even less) of your employees are highly engaged in your business?You’ve tried everything to make them happier at work. A competitive salary… Great benefits… Free lunches… Anything that you deem fit for improving their work productivity. But still, these don’t seem to be enough. Most of your…

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