Posts by TeleworkPH
Virtual Assistants: The Cure For Mondays
It’s a brisk and beautiful Monday morning. You walk into your office feeling fresh and ready to take on the day. You turn on your laptop and sip your coffee as it boots up remembering how peaceful the weekend was. The phone rings as you open your email… All hell has broken loose… Within ten…
Read MoreWhy Companies Outsource to the Philippines… And Stay There.
There’s no way around it. You need a call center. Even with the rise of technologies and internet-based portals for self-service, there is still one element customers desire. Human contact. Customers want to know that a competent human being is addressing their issue on the other end, either through phone, email, or chat, instead of…
Read MoreThings to Remember to Have Meaningful Conversations with Your Customers
Customers are the lifeblood of your business. Without them, businesses will not exist. It is very vital then that you communicate to them in an effective manner. Customers want your undivided attention and complete focus while you are chatting with them. And yes, they can tell if you are really into the conversation and they…
Read MoreWhat Customer Loyalty Is and How to Build It
There are several factors that contribute to business profitability. One of which is customer loyalty. What is customer loyalty then? It is defined as an attitude, behavior, or tendency of an individual to favor one brand of product or service over another. It may result from an individual’s satisfaction with the product or service. It…
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