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teleworkph-10-Commonly-Outsourced-Services-That-Every-Small-Business-Owner-Should-Know

10 Commonly Outsourced Services That Every Small Business Owner Should Know

By Lindsay Arcega | February 22, 2021

Are you overwhelmed with too many tasks? Do you feel like you don’t have enough time in a day to accomplish all those tasks? Well, you’re not alone since plenty of small business owners experience this. As your small business grows, so does the demand for additional tasks and challenges. But since you don’t have…

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The Post-Pandemic Customer Service Landscape Part 2

By Lindsay Arcega | February 19, 2021

Check out part 1 before reading this post. Meeting Customer Demands, Post-Pandemic Banking on the lessons from the previous year, here are some trends that will help you move forward this 2021: Still can’t decide on an outsourcing model? CUSTOMER SERVICE TEAM? Take a look at this. Swift Adaptability Last year, several businesses quickly adapted…

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The Post-Pandemic Customer Service Landscape Part 1

By Lindsay Arcega | February 18, 2021

Today, businesses are gradually getting back up and picking up the pieces of the previous year’s aftermath. However, what they’re returning to is far from normal. In fact, most people call this the ‘new normal’ period. During this period, business owners should prioritize taking care of customers, above anything else. This is simply because satisfied…

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The Right Way to Deal with Customer Service Problems Part 2

By Lindsay Arcega | February 16, 2021

Check out part 1 for the effects of poor customer service to your business. Some customer service problems are easy to understand. However, there are several complicated problems that have unexpected root issues. Nevertheless, these problems certainly pose challenges to businesses. So, we’ve gathered the most common customer service problems you need to be aware…

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