Telework PH Blog

Your only source for Telework PH updates, news, tips, and self-help guides. See what's new:

We Won’t Stand For Video Games!

By Jeffrey Thompson | July 1, 2021

Video games evolved, just like the remote office! Video games have certainly evolved over the years. There was a time when we had to grab a stack of coins, head down to the arcade, and stand all day. Dropping in coin after coin as our “lives” ran out. The only way to get the most…

Read More

What Are Your CSAT Surveys Actually Saying?

By Jeffrey Thompson | June 14, 2021

Love them or hate them, CSAT surveys are one of the fastest ways to get feedback from a customer after a support interaction. CSATS allow the customer to numerically rate, in most cases, the interaction and experience they had while their support issue was resolved. But are you asking the right questions on your CSAT…

Read More

Backlog Of Open Tickets?

By Jeffrey Thompson | May 31, 2021

How to eradicate the backlog — and avoid it in the future! A backlog of tickets is an issue that can cause a lot of sleepless nights. Ticket backlog occurs when customer support issues are not resolved in a certain time frame. That could be hours, days, or even weeks depending on your certain situation…

Read More

The Power of Social Media:

By Jeffrey Thompson | May 24, 2021

What It Means for Business A social media platform that is hard to understand but also something you can have a lot of fun on, if it’s for personal or business reasons social media has become ingrained into our daily life so let’s begin. Social media has grown into a major player in our lives.…

Read More