Telework PH Blog
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It can be nerve-wracking especially when it’s your first time working with an offshore team. After all, hiring a remote team that’s a hundred kilometers away to handle customer support, back office operations, virtual assistance, and administrative work feels like having multiple blind spots in your business. The pandemic also caused business failures and spurred…
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Stop trying to politicize customer experience. Truly impactful brand interactions — the kind that turns your buyers into brand advocates — require timeliness and deep personalization. Customer experience needs to be genuine and authentic to have long-term value – and there are no shortcuts to that. If you want to provide tailored customer experiences in…
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For many businesses today, developing and selling a good product or service is winning half the battle. Providing your customers with good customer support will take you all the way and the extra mile. After all, shopping is as much of a transaction as it is an experience. By providing good customer service experiences, your…
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If you finished the year 2022 strong, then it’s time to increase profits in 2023. Any business would want to thrive in 2023, and it all starts with a clear strategy that is aligned with your revenue goals. You need to identify what success looks like and develop the route to get there. Defining your…
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