Telework PH Blog
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As a business owner or CEO, you know the value of having a strong support staff or customer care on the front lines. You need that first layer to be there as your representative to your customers. Whether you are B2B or B2C, that person who picks up the phone, answers the chat, or opens…
Read MoreThere are many call centers in the Philippines. In fact, what makes the Philippines a breeding ground for customer service is one unique trait of Filipinos – unwavering hospitality. Here at Telework PH, we take pride in our agents because we diligently follow strict standards including – empathy, presence, speed, and accuracy. And these standards…
Read MoreHere at Telework PH, our agents practice excellent standards of customer service. In fact, our current Customer Satisfaction (CSAT) rating continues to improve more than ever. Another important aspect wherein we excel is our First Call Resolution (FCR), which is on an upward trajectory at the present time. Because of this, a cohesive relationship between Telework PH…
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We, as global citizens, affect one another through the shift and movement. A phenomenon could be happening on the other side of the world, and it can still affect us. Similarly, this could happen in an economic aspect as well. One example of this is the 2008 global financial crisis wherein the deregulation of banks…
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