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Many startups and SMEs are under the impression they are just not big enough to outsource. They think that only large corporations, with an overseas “robot” workforce of 5,000 slaving away for them, can tap into the luxury of money-saving and efficient resource outsourcing. In the midst of this misconception, small business owners find themselves sinking…
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Let’s talk about the elephant in the room. When you hear the word “outsourcing” or “offshoring” what immediately comes to mind? Yes, in recent years there have been a lot of mixed views about outsourcing. Emotions run high. In fact, in some cases, the mere mention of the word or idea can be considered taboo.…
Read MoreOne of the biggest factors why businesses fail at startup is a lack or loss of customers. Even with the most promising product or service, if you don’t pay strict attention to quality customer care, the competition can easily overtake and leave any enterprise behind. Undoubtedly, everyone knows that customers are undeniably the most important…
Read MoreBack Office Determines an SME’s Success First and foremost let’s define “Back Office”. The back office is an operation that falls outside of the main core functions of the organization, yet is the primary element of every business. This is the non-client-facing portion of the company comprising support and administration personnel. The efficiency of the…
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