Telework PH Blog

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Virtual Assistants: The Cure For Mondays

By TeleworkPH | September 27, 2018

It’s a brisk and beautiful Monday morning. You walk into your office feeling fresh and ready to take on the day. You turn on your laptop and sip your coffee as it boots up remembering how peaceful the weekend was. The phone rings as you open your email… All hell has broken loose… Within ten…

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Why Companies Outsource to the Philippines... And Stay There.

Why Companies Outsource to the Philippines… And Stay There.

By TeleworkPH | September 25, 2018

There’s no way around it. You​ need​ a call center. Even with the rise of technologies and internet-based portals for self-service, there is still one element customers desire. Human contact. Customers want to know that a competent human being is addressing their issue on the other end, either through phone, email, or chat, instead of…

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Things to Remember to Have Meaningful Conversations with Your Customers

By TeleworkPH | January 28, 2018

Customers are the lifeblood of your business. Without them, businesses will not exist. It is very vital then that you communicate to them in an effective manner. Customers want your undivided attention and complete focus while you are chatting with them. And yes, they can tell if you are really into the conversation and they…

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What Customer Loyalty Is and How to Build It

What Customer Loyalty Is and How to Build It

By TeleworkPH | December 10, 2017

There are several factors that contribute to business profitability. One of which is customer loyalty. What is customer loyalty then? It is defined as an attitude, behavior, or tendency of an individual to favor one brand of product or service over another. It may result from an individual’s satisfaction with the product or service. It…

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