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Customer Retention and How It Works

Customer Retention and How It Works

By TeleworkPH | November 8, 2017

Customer retention pertains to activities and actions that business organizations take with the purpose of reducing the instances of customer defections. In other words, it is getting your customers to stay loyal to your brand of product or service. Customer retention starts when the business organization comes in contact with first-time customers and basically continues…

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Customer Satisfaction and Its Importance

Customer Satisfaction and Its Importance

By TeleworkPH | October 24, 2017

What is Customer Satisfaction? Why do customers repeatedly buy the same brand of a certain product? The reason is simply because they are happy with the product or service that they repeatedly get or receive from a particular business. For example, one shopping store, to build up their customer satisfaction, have a generous return policy.…

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Social Media Tricks that You Think Are Okay but They’re Definitely Not

By TeleworkPH | August 17, 2017

You know yourself that social media is one of the keys to getting more customers for your business. It is generally where your target customers hang out. Based on statistics, there are about 1.65 billion active mobile social accounts globally with 1 million new active mobile social users added every day. With several people found online,…

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Show Your Remote Workers that You Care with These 5 Easy Tips

By TeleworkPH | August 11, 2017

It’s quite hard to show that you care for your employees especially when you are not seeing them face-to-face. When it comes to managing your remote workers, you may find it more difficult to communicate with them or express yourself which can sometimes lead to misunderstandings. Your remote employees thought that you don’t care an…

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