Posts by TeleworkPH
The Post-Pandemic Customer Service Landscape Part 2
Check out part 1 before reading this post. Meeting Customer Demands, Post-Pandemic Banking on the lessons from the previous year, here are some trends that will help you move forward this 2021: Check out our post for the continuation of this article. Ready to build your superstar customer service team? Take a look at this.…
Read MoreThe Post-Pandemic Customer Service Landscape Part 1
Today, businesses are gradually getting back up and picking up the pieces of the previous year’s aftermath. However, what they’re returning to is far from normal. In fact, most people call this the ‘new normal’ period. During this period, business owners should prioritize taking care of customers, above anything else. This is simply because satisfied…
Read MoreThe Right Way to Deal with Customer Service Problems Part 2
Check out part 1 for the effects of poor customer service to your business. Some customer service problems are easy to understand. However, there are several complicated problems that have unexpected root issues. Nevertheless, these problems certainly pose challenges to businesses. So, we’ve gathered the most common customer service problems you need to be aware…
Read MoreThe Right Way to Deal with Customer Service Problems Part 1
Imagine this, your business is experiencing a downtrend. Your customers are getting fewer by the minute, and your team seems to be in disarray. You can’t figure out why you’re losing customers, so maybe it’s high time to check your frontline operations. Certain factors might come into play, but perhaps the biggest reason why you’re…
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