Posts by TeleworkPH
Take Your Customer Support to the Next Level
Customers have high expectations of the support they’ll get when they purchase a product or service. They’re more informed and they demand what they believe they deserve, and most of the time – it’s great customer support. It’s up to you as a business owner to take your support service to the next level. But,…
Read MoreEssential Backend Factors for Your E-Commerce Business
Does your business thrive online? Is E-Commerce a vital tool for your business? Or are you solely an E-Commerce business? If you answered yes to any of these questions, then you should consider 4 essential E-Commerce backend factors which will be discussed below. But first, let me give you a brief introduction and background on…
Read MoreThe Philippines’ Untold Advantage: Human Resource Outsourcing
This write-up tackles the benefits of outsourcing your human resource needs to the Philippines, which HR functions you can easily outsource to the Philippines, and the future of human resource outsourcing along with the developing technology of automation. The Philippines is popular for its excellent customer support when it comes to outsourcing services in the…
Read MoreCall Centers Are the Front Line to Building Brand Loyalty
As a business owner or CEO, you know the value of having a strong support staff or customer care on the front lines. You need that first layer to be there as your representative to your customers. Whether you are B2B or B2C, that person who picks up the phone, answers the chat, or opens…
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