Posts by TeleworkPH
Telework PH- The Rural BPO Fighting Poverty
TeleworkPH is on a mission. That mission is to make an impact on the poverty that embraces the rural areas of the Philippines. This is just another reason why we chose to place our offices outside of metropolitan areas, like Manila. This is a challenge and struggle we took on, knowing that there would be some…
Read MoreTeleworkPH The Rural BPO: Why We Chose Baliuag And Not Manila
Telework PH is the rural BPO in Baliuag, Bulacan, Philippines. But what does that mean exactly? We located our offices outside the city to steer clear of areas like Manila or Makati, where big call centers are concentrated.. We aimed to move away from the city center and connect with the untapped talent in rural areas.…
Read MoreSoft Skills, EQ and Customer Support
Soft Skills, EQ, and customer support all go hand in hand. As it stands, technology has brought us into a new age when it comes to customer management. The rise of chatbots, AI, omnichannel platforms, and predictive knowledge bases have opened up new ways for disruptive innovators to align themselves with the millennial marketplace. Let us help…
Read More5 Areas eCommerce Stores Can Outsource (#3 Will Surprise You!)
There are so many moving parts to managing a successful eCommerce store. There are product updates, market research, orders to fill, returns, complaints…well, of course, the list goes on. In fact, so many issues seem to arise that were never thought of, which can take time and energy away from core competencies and innovation. A…
Read More