TeleworkPH The Rural BPO: Why We Chose Baliuag And Not Manila

TeleworkPH is the rural BPO in Baliuag, Bulacan, Philippines. But what does that mean exactly? It means we chose to put up our offices outside of the city limits of places like Manila or Makati, where you’ll find most of the larger call centers. We wanted to get away from the center of things and reach out to the rural, or provincial, areas where an untapped talent pool exists. The only other way for many of these university graduates to find good-paying jobs in a call center is to relocate themselves to the larger cities which are already overcrowded.

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But the reasons on why we chose Baliuag, Bulacan over the Metropolitan areas stem beyond that. When TeleworkPh started, it wasn’t just about building a large corporation or an empire and making a huge pile of cash to dive into. As Marge Aviso, our founder and CEO states, money was never a motivation. It was about helping people get good-paying jobs in an area where there were none.

There are eight colleges and a major university located in Baliuag, not to mention nearby Bulacan State University, one of the top universities in the nation. Each of these schools consistently graduates hundreds of students every year in a myriad of fields, including nursing and technology. The knowledge coming into the population of Baliuag is astounding. But then where will these highly motivated and now educated graduates find good-paying jobs?

The Philippines Rural Areas

The Philippines may not be the poorest nation in the world, but it ranks high and the poor areas in the provincial places are extremely poor. As a developing nation, there is a widespread poverty problem that stems from these underdeveloped areas where there simply are no jobs or the jobs that were there have moved out. However, the difference between the Philippines and other developing nations is the abundant availability of highly skilled and qualified talent nationwide. The Philippines lacks jobs, but not knowledge and education.

In these rural areas of the Philippines, it is not uncommon to find a large family all living in a single room where they live, cook, eat and sleep. Many go without electricity and have to carry water by the bucket just to wash. A single family may have to share one five-gallon bucket of water for the entire day.

Those who are fortunate to find jobs such as construction, or are fishermen, or perhaps they make their living by travelling to sell street food in the busier areas, will make just enough to buy rice and a simple meal for the day. There is rarely anything extra and a day without work means a day where that family doesn’t eat. This type of hand to mouth living is how these unfortunate people survive. And that’s really all it is, survival. It’s not any kind of life.

Boarding House Life For Graduates

As graduates from these rural areas seek to enter the workforce, there aren’t many options. What many are forced to do is find work in a metropolitan area, like Manila, and end up living in a boarding house so they can send money back to their families in the provincial areas.  The Filipino always accepts this duty with pride, but it’s a difficult life, as well. First, they are separated from their families, which it is well known that the Filipino culture is extremely family centered. Second, once they do get their salary and after sending home to the provinces to help their family (this is how many send their younger siblings to school) then pay their boarding house rent, there is barely enough left over for them to eat every day or have any travel expenses that may be involved. They can just forget about ever saving for any kind of future.

The boarding house life is no picnic either. If one is fortunate enough to find a nice one, it’s going to cost quite a bit. For the reasonable ones, or as a “bedspacer”, they can have anywhere from three to nine people in one room, stacked in bunk beds with no space to move around. There are limited to no facilities for cooking, which leaves the residents at the mercy of having to buy their meals three times a day. This is also very expensive.  It seems no matter which way they turn, they just can’t catch a break.

The Rural BPO

Imagine not being able to watch your children grow up or be with your family on special holidays like Christmas and birthdays. Giving these graduates a chance to earn a good living and be able to stay with their families is just one of the reasons why TeleworkPH decided to open its door to rural Baliuag, Bulacan. We hope to continue to help empower our agents to break free of the restrictive restraints of the developing world and help build up their local communities. By being able to stay closer to home, our agents don’t have all of the extra expenses related to working in overcrowded Manila and they can spend their free time surrounded by the people they love the most. Their families.

When you partner up with TeleworkPH, the rural BPO, you aren’t just making a sound business decision, you are helping keep families together and giving a chance for people in an economically depressed area to have a better future for their children. You are giving a father or mother the dignity to hold their heads high as they continue to put food on the table. You are giving that graduate a chance to use their knowledge and skill that they worked hard to achieve.