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Today, businesses are gradually getting back up and picking up the pieces of the previous year’s aftermath. However, what they’re returning to is far from normal. In fact, most people call this the ‘new normal’ period. During this period, business owners should prioritize taking care of customers, above anything else. This is simply because satisfied…
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Check out part 1 for the effects of poor customer service to your business. Some customer service problems are easy to understand. However, there are several complicated problems that have unexpected root issues. Nevertheless, these problems certainly pose challenges to businesses. So, we’ve gathered the most common customer service problems you need to be aware…
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Imagine this, your business is experiencing a downtrend. Your customers are getting fewer by the minute, and your team seems to be in disarray. You can’t figure out why you’re losing customers, so maybe it’s high time to check your frontline operations. Certain factors might come into play, but perhaps the biggest reason why you’re…
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Missed part 1? Check out the first type of outsourcing model here. 2. Fully-Augmented Team Whether you have a small business or a large corporation, a fully augmented team is the most ideal outsourcing model out there. Contrary to misconceptions, there are plenty of proven benefits to hiring a full-pledged outsourced team. Aside from its…
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