Telework PH Blog

GPTs are something else. I’ve already spent a good deal of time playing around with creating my GPTs as well as exploring the masterful work of others. Am I impressed? I suppose so. I mean it hasn’t even been a full year since OpenAI launched ChatGPT and the progression has been astounding. GPTs are the…

In the grand theater of customer support, customer obsession metrics, and KPIs are not just numbers on a board; they’re the lifeblood of a strategy that thrives on customer happiness. This isn’t a game where the highest score wins; it’s a delicate dance of insight and action, where every step is measured, and every move…

Picture a business world where every handshake feels personal, every call ends with a smile, and every click brings a sense of satisfaction. That’s not just good customer service; that’s a full-blown, customer-obsessed culture. It’s the kind of environment where the customer’s voice echoes in every decision, every strategy, and every innovation. And guess what?…

You’ve heard of symbiotic relationships in nature, where two organisms live in a mutually beneficial relationship. Well, guess what? The same principle applies to customer obsession and customer support. They’re not just two separate entities; they’re two sides of the same coin. In this blog, we’ll explore this intricate relationship and how mastering it can…