The Truth About Hiring Direct From The Philippines

TeleworkPH
Published: April 4, 2024

Back in the beginning stages of strategic business process outsourcing, businesses leaned towards delegating tasks of lesser complexity, keeping them at arm’s length from their core operations. The tide has shifted significantly in recent years. Today, it’s become commonplace for firms to extend outsourcing to essential services like customer support, IT, administration, and even some of their primary functions.

2024 is seeing an exploding trend among startups and SMEs. It’s hiring offshore in the Philippines. It’s a simple yet strategic move since in most cases, the Western currency has more buying power in the Philippines, which means the relevant cost of living – or employee wage- is lower. This move then allows companies to invest more in growth, attract investors, and get their products or services to the market quicker and more efficiently.

Why the Philippines?

The Philippines, with its 40.5 million strong labor force, is increasingly attractive for foreign businesses looking to expand. But what makes the Philippines the go-to country for offshore staff? It’s simple. The Philippines is known for its significant outsourcing capabilities, a rapidly growing economy, and a youthful, English-speaking workforce, the country presents a viable option for tapping into a global talent pool.

But can you hire someone in the Philippines?

Yes, but it’s not a walk in the park. You’ve got options, each with its own set of pros and cons. Let’s break it down.

How to Hire Employees in the Philippines

Expanding into the Philippines is like unlocking a new level in the global business game. You’ve got opportunities galore, but also some real challenges to navigate. Here’s the lowdown on how to staff up in the Philippines without getting lost in the process. Each has its advantages, as well as its disadvantages which will be discussed later in this blog in more detail.

Setting Up Shop: Legal Entity in the Philippines

The straightforward, albeit heavier, route is to set up your legal entity. It’s like establishing a home base right there in the local scene. This move isn’t for the faint-hearted—it’s a long play. You get to engage directly with the talent, making hiring a breeze since you’re right where the action is. It’s perfect if you’re planning on building a significant presence with a substantial team.

But here’s the deal:

  • Costs: You’re looking at a hefty initial investment. Setting up isn’t cheap, and neither is maintaining your presence.
  • Time: Patience is key. This isn’t an overnight setup; it’s a marathon, with plenty of local legal hoops to jump through.
  • Expertise: You’ll need a crash course in Filipino labor laws unless you have a local expert in your corner.
the price tag of hiring in the Philippines

Employer of Record

Partnering with an Employer of Record (EOR) in the Philippines is like hiring a local guide for your expedition. They know the terrain and can handle everything from hiring to handling all that pesky paperwork and ensuring you’re fully compliant with local laws. It’s a quicker, cleaner way to get your operations up and running without needing your legal entity.

Pros:

  • Speed: You can hit the ground running, with the EOR smoothing out most of the compliance and administrative hurdles.
  • Flexibility: It’s a great way to test the waters in the Filipino market without going all in.
  • Less Hassle: You offload the HR heavy lifting to someone who knows exactly what they’re doing.

Cons:

  • The lack of management can cause a potential disconnect between your company and its offshore team, affecting culture and integration.
  • EORs may offer standardized services that don’t fully match specific business needs or cultures.
  • Customization is limited compared to what’s possible with a dedicated local entity.
  • Reliance on an EOR for HR operations creates vulnerability to their service quality and business stability.
  • Any changes in EOR policies or pricing directly impact your operations.
  • Shifting climate of government compliances regarding EOR
  • Reliable EOR companies are difficult to find

Freelancing: The Agile Approach

Need a specialist for a project, or looking to scale up quickly without the long-term commitment? Hiring contractors through freelancing platforms is your go-to. It’s like calling in the cavalry—fast, flexible, and straightforward. Platforms are teeming with talent ready to jump into whatever you’ve got going.

But watch out:

  • Misclassification Risks: Play fast and loose with the rules, and you could face penalties. Treating freelancers like employees without the proper contracts can backfire. This is further explained below.
  • Quality Variance: There’s a pool of talent, but finding the right fit takes effort and a keen eye for detail.
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Hiring Filipino Workers Directly

When you’re eyeing the Philippines for expansion, directly hiring Filipino workers can be a solid move. This method often requires establishing a legal entity within the country, a process that gives you direct access to a rich talent pool and allows for more straightforward management of your team. However, it’s not without its hurdles; setting up a legal entity involves navigating the local bureaucracy, understanding labor laws, and, of course, dealing with the associated costs and time commitments.

An appealing alternative to this is engaging local contractors. This route offers flexibility and potential cost savings, making it a great option for businesses testing the waters in the Philippines or those in need of specific, short-term skills. Engaging contractors allows you to bypass the complexity of setting up a legal entity, though it’s not without its caveats. As quickly as contractors come, they might disappear once the project is over, leaving you to restart the hiring process for your next venture.

Costs of Hiring an Employee in the Philippines

Diving into the financials, hiring an employee in the Philippines involves more than just the salary. On top of the base salary, employers are required to contribute at least 13.5% towards social security (SSS), health insurance (PhilHealth), and the Home Development Mutual Fund (Pag-IBIG). These contributions are mandatory and contribute to the overall compensation package for the employee, ensuring they have access to healthcare, loans, and retirement benefits.

Another unique aspect of compensation in the Philippines is the mandatory 13th-month payment. As required by law, this payment is equal to one-twelfth of the employee’s annual salary and must be paid by December 24th each year. This essentially means an extra month’s pay at the end of the year, something that employers need to budget for.

Paying an Employee in the Philippines

When it comes to payroll, businesses have two primary options: managing payroll internally or outsourcing it to a specialized provider. If you opt to manage payroll in-house, you’ll need to ensure strict compliance with local regulations, including accurate deductions for taxes and contributions, and timely payments to your employees.

Outsourcing payroll can alleviate much of the administrative burden, ensuring that your payroll is compliant with local laws and regulations without requiring you to develop an in-depth understanding of the Philippine payroll system. However, choosing this option means finding a reliable payroll provider that understands the intricacies of the Philippine payroll system and can offer seamless integration with your business operations.

In either case, adherence to local labor laws and tax regulations is non-negotiable. Accurate deductions and contributions, along with compliance in terms of payment schedules and formats, are crucial to maintaining a lawful and ethical presence in the Philippines.

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Compliance Risks When Hiring in the Philippines

No two countries are the exact same when it comes to labor laws and compliances. Some may mirror or echo each other, however processes and benefits remain a variable. The devil is always in the details as they say. The Philippines has a different set of requirements and compliances than what many Western companies are used to. Neither is ostensibly “better”, they are just different. But what remains the same across the board is that if these compliances are not met, strict fines, penalties and reputation damage can be incurred. Not to mention the effect it can have on business operations.

Payroll Tax Regulations & Permanent Establishment Liability

When it comes to payroll tax regulations in the Philippines, precision is key. Incorrect payroll contributions to the Social Security System (SSS), PhilHealth, and the Home Development Mutual Fund (Pag-IBIG) can lead to serious repercussions. It’s not just about the fines; it’s the administrative headache and the potential questioning of your company’s integrity.

Furthermore, the concept of permanent establishment (PE) poses a significant risk for foreign businesses. Engage in economic activities within the Philippines without proper registration, and you may find yourself tangled in local corporate taxation issues quicker than you can say ‘audit’.

Statutory Benefits Requirements

The Philippines mandates a set of statutory benefits that can catch Western companies off-guard. We’re talking national holidays, special non-working days, service incentive leave, the Personal Equity and Retirement Account (PERA), and the much-anticipated 13th-month pay. These aren’t just perks; they’re workers’ rights, embedded deeply in the employment culture. Failure to comply is severely penalized.

Misclassification Risks

Misclassifying employees as independent contractors and vice versa can be a minefield. With the rise of the “gig economy” and remote work, the lines between the two can get blurred, but the Philippines maintains strict definitions. A simple mistake here can lead to paying back pay benefits as well as legal issues.

Navigating the complex labor laws and compliances in the Philippines requires diligence, attention to detail, and an unwavering commitment to doing things right. And not just for the sake of avoiding hefty penalties and legal issues; it’s about respecting the rights of your employees and ensuring your business can operate smoothly and ethically in a foreign setting.

Hire English Speaking, University Educated Filipinos Without The Headache

There is another option. The best option. An option that leaves business owners breathing a heavy, heft, sigh of relief. The options above do have their merits, sure, but if you’re looking for something with less hassle, less headache, and more stability and success then the best route is one that even Fortune 500 companies use.

Partnering with a BPO like Telework PH

After sifting through the logistics, costs, and compliance hurdles of hiring in the Philippines, you might be wondering if there’s a path less fraught with potential pitfalls. There is, and it involves teaming up with a seasoned Business Process Outsourcing (BPO) partner like Telework PH. Here’s why this might just be the game-changer your business needs:

Custom Solution Tailoring:

Telework PH gets it – the one-size-fits-all approach is a myth, especially in business. That’s why they’re all about crafting solutions that fit your company like a glove. Whether it’s customer support, IT, or any specialized service, they tailor their approach to meet your specific needs, ensuring that you’re not just another account on their list.

Navigating the Legal Maze:

The intricacies of local employment laws and regulations in the Philippines can be overwhelming. Partnering with Telework PH means you’ve got a guide who not only knows the legal landscape inside out but also ensures your operations are always on the right side of the law. This peace of mind is invaluable, letting you focus on growth and strategy instead of getting bogged down by compliance issues.

HR, Sourcing and Payroll:

Finding the right talent is crucial, but it’s just the beginning. Telework PH takes charge of HR and sourcing, ensuring that your team is not only skilled but also a perfect fit for your company culture. This includes rigorous selection processes and matching you with employees who align with your business values and goals.

Cost-Effectiveness and Efficiency:

With Telework PH, the notion that high quality comes with a high price tag is debunked. We offer significant cost savings without cutting corners on talent quality or operational efficiency. This allows you to allocate resources more strategically, fueling growth and innovation.

Success Stories:

Don’t just take our word for it. Businesses ranging from solopreneur startups to established giants have seen tangible benefits from partnering with Telework PH. These success stories span various industries, showcasing the versatility and impact of Telework PH’s BPO solutions. Real-world examples of streamlined operations, enhanced customer satisfaction, and impressive ROI are a testament to what’s possible.

Every Industry, every  time telework PH deliver Success

Now You Know The Truth

The journey to hiring in the Philippines is fraught with considerations—from direct hiring and legal entity setup woes to navigating payroll taxes and ensuring compliance. Each route has its merits, but also its share of challenges.

In the end, the path to success in leveraging the Filipino talent pool isn’t about navigating these challenges alone. It’s about finding a partner who can not only guide you through the intricacies of local employment laws and cultural nuances but also tailor solutions to fit your unique needs.

Partnering with a BPO like Telework PH offers more than just a workaround to the challenges of hiring directly. It provides a strategic advantage, ensuring your operations are efficient, compliant, and primed for growth. In the rapidly evolving business landscape, this isn’t just an option; it’s the way forward for companies looking to thrive with the help of the talented Filipino workforce.

The Power of Partnership with Telework PH

Are you ready to transform your business by leveraging the talent and efficiency of the Philippines? Discover how partnering with Telework PH can propel your company to new heights. With our bespoke solutions, and commitment to excellence, we guide you smoothly through the intricacies of hiring and operations in the Philippines. Join us on a journey toward operational excellence, cost efficiency, and unparalleled growth. 

Connect with Telework PH today, and let us tailor our services to fit your unique needs, ensuring your business not only thrives but excels in the global market. Your gateway to success starts with Telework PH. Let’s make it happen, together!

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6 Ways To Create Better Customer Loyalty

By TeleworkPH | April 2, 2019

Teleworkph Featured In The Apac Business Headlines Magazine

By TeleworkPH | April 2, 2019

11 Essential Items Of Every E-commerce Website

By TeleworkPH | March 26, 2019

Why Live Chat Is Important

By TeleworkPH | March 25, 2019

Ten E-commerce Website Builders Pros And Cons

By TeleworkPH | March 20, 2019

Emotions Drives Customer Experience

By TeleworkPH | March 18, 2019

Thinking Outside Of The Box

By TeleworkPH | March 11, 2019

TeleworkPH: Vision, Mission and Values Revisited

By TeleworkPH | March 4, 2019

The Importance of 24/7 Customer Support

By TeleworkPH | February 20, 2019

Building A Relationship With Your Outsourced Team

By TeleworkPH | February 14, 2019

You Are NOT Too Small To Outsource

By TeleworkPH | January 28, 2019

Outsourcing is not Evil

By TeleworkPH | January 17, 2019

Use Outsourcing To Meet (And Surpass!) Customers’ Expectations

By TeleworkPH | January 11, 2019

Want to Scale Up Fast? Outsource Your Back Office!

By TeleworkPH | December 10, 2018

Why Outsourcing Attracts Investors

By TeleworkPH | December 10, 2018

How To Tell When It’s Time To Outsource

By TeleworkPH | October 30, 2018

What You Should Expect When Working With an Outsourced Filipino Staff

By TeleworkPH | October 5, 2018

Virtual Assistants: The Cure For Mondays

By TeleworkPH | September 27, 2018

Why Companies Outsource to the Philippines… And Stay There.

By TeleworkPH | September 25, 2018

Things to Remember to Have Meaningful Conversations with Your Customers

By TeleworkPH | January 28, 2018

What Customer Loyalty Is and How to Build It

By TeleworkPH | December 10, 2017

Customer Retention and How It Works

By TeleworkPH | November 8, 2017

Customer Satisfaction and Its Importance

By TeleworkPH | October 24, 2017

Social Media Tricks that You Think Are Okay but They’re Definitely Not

By TeleworkPH | August 17, 2017

Show Your Remote Workers that You Care with These 5 Easy Tips

By TeleworkPH | August 11, 2017

Employee Engagement and the Rise of Telecommuting: What It Means for Your Biz

By TeleworkPH | June 29, 2017

5 Reasons Why Neil Patel Recommends Outsourcing

By TeleworkPH | June 14, 2017