Telework PH Blog
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Missed part 1? This post lists 10 reasons why customer service can help you reach your business goals. Skills Needed to Provide Excellent Customer Service 1. Excellent Team Player Your customer service agents should know how to be an excellent team player. By keeping an open line of communication, unresolved issues of agents can be…
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Time and again we always hear the phrase ‘customer is king’ and it should come as no surprise that plenty of successful businesses have followed this rule. Traditionally, this phrase entails a company’s promise to provide excellent service to their customers. And in this digital age, it should be practiced diligently as customers now are…
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Missed Part 1? Check out the definition and benefits of outsourcing your tech support team here. Should You Outsource Your Tech Support Team? More and more businesses today are choosing to outsource their tech support needs. However, you should first consider these factors before you jump on the bandwagon: Let us help you scale your…
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The role of a technical support team is crucial to any business these days. Even if you have a fool-proof app or software, it’s inevitable that you’ll experience system crashes and glitches from time to time. And this can highly affect the reputation of your business as your customers will then turn irate. What you’ll…
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