Telework PH Blog
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TeleworkPH is the rural BPO in Baliuag, Bulacan, Philippines. But what does that mean exactly? We located our offices outside the city to steer clear of areas like Manila or Makati, where big call centers are concentrated.. We aimed to move away from the city center and connect with the untapped talent in rural areas. Many…
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Soft Skills, EQ, and customer support all go hand in hand. As it stands, technology has brought us into a new age when it comes to customer management. The rise of chatbots, AI, omnichannel platforms, and predictive knowledge bases have opened up new ways for disruptive innovators to align themselves with the millennial marketplace. Let us help…
Read MoreThere are so many moving parts to managing a successful eCommerce store. There are product updates, market research, orders to fill, returns, complaints…well, of course, the list goes on. In fact, so many issues seem to arise that were never thought of, which can take time and energy away from core competencies and innovation. A…
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Timing is everything. When Jack Ma started Alibaba, he waited. He watched the market, did his research, analyzed data, and waited for just the right time. And all of that waiting paid off. Many startups will focus on investors, business models, ideas, teams, etc. But where most startups that fail have ignored is timing. According to…
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