Posts by TeleworkPH
Are You (Management) Sleeping On The Job?
When your brand promise doesn’t translate to a great and memorable customer experience – then that is the fastest way to lose customers and referrals. Your management should hit the PANIC button right now. Evidently, there should always be a connection between your brand promise with what your customers experience first-hand. Or your customers will…
Read MoreEnhancing Live Chat – Key To Boosting Customer Loyalty
Live chat is one of the most popular and cost-efficient service channels to date. Still, it requires human resources to provide customers with personal, timely, and accurate support. And when implementing a live chat service and ensuring success, it’s crucial to consider how to best outsource. Customer loyalty is the key to business success. However,…
Read MoreCustomer Service Brings More Customers
Good customer experience is everything. Over time, consumers may not remember your company solely by what they bought from you; however, they will certainly remember and associate you with how they were treated. They will always have a distinct memory of their customer experience with a brand. According to a GoodFirms 2022 Survey reveals that…
Read MoreWhy You Need To Outsource Data Entry
While automation seems to be the norm for today’s businesses, the reality is data entry remains to be one of those pivotal, time-consuming, and repetitive tasks that can’t be fully automated. Data entry requires the meticulous attention to detail and precision that humans have; which AI can’t perfectly replicate. Businesses soak up massive amounts of…
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