Telework PH Blog

Your only source for Telework PH updates, news, tips, and self-help guides. See what's new:

How do we build your team

How Do We Build Your Offshore Team?

By TeleworkPH | March 22, 2022

When we work with you to build your offshore team, how does it work? Where do we get the agents from? How much involvement do you need to have? Many of the business leaders and department heads that reach out and are ready to outsource and begin to build their team with us, are under…

Read More

Celebrating The Women of Telework PH

By TeleworkPH | March 16, 2022

International Women’s Month allows us to highlight the achievements of the hardworking and dedicated women of Telework PH. While one month never seems sufficient, we prioritize acknowledging those who’ve left their mark on our organization. Against all odds, the founder of Telework PH, a resilient woman, persevered where others might have quit early on. No…

Read More
Customers Want instant Resolutions

Customers Want Instant Resolutions. Are You Ready For It?

By TeleworkPH | March 7, 2022

Resolutions are the main goal for any support team. Adding different layers to your tier one support, like SME’s, floorwalkers, and QA’s can be a gamechanger! A handful of support crew may suffice at startup. In fact, many companies will farm out support tickets to anyone who has time in the beginning stages. All the…

Read More
They Tried To Discredit The BPO Industry

They Tried To Discredit The BPO Industry

By TeleworkPH | March 3, 2022

This is a response to a LinkedIn post that, although didn’t target Telework PH directly, attacked the BPO industry and indirectly even the Government of the Philippines. Two weeks ago, the below was posted on LinkedIn. It’s a post that directly quotes John Jonas, the founder of Onlinejobs.PH. And it’s a post that desperately tries…

Read More