Telework PH Blog
Your only source for Telework PH updates, news, tips, and self-help guides. See what's new:
Meeting a customer eye to eye is crucial to getting them on board for the long term. Are your customers head-over-heels with your brand? Or just window-shopping? You won’t find two customers that think alike. Customers have unique needs but you’ll find a couple of similarities in what will make them stay happy with your…
Read MoreThe Customer is revenue. So let me ask — How much can you afford to lose because of poor customer service? Sure, all companies can claim a 5-star unblemished rating when it comes to customer service but the nagging question is – do your clients feel the same way? The reality is there’s a wide…
Read More
The support directors role has morphed into a more crucial cog in the customer experience mechanics this 2022. Today, support leaders find themselves facing higher demands and expectations; however, they don’t feel empowered to properly assist customers because they spend too much time searching resolutions and prioritizing tickets. In 2021, 90% of support leaders interviewed…
Read More
Efficiency can be improved through several different methods. However, the best way to ensure that a company stays focused on the core aspects, outsourcing areas like customer support have proved time and time again to be the most effective way. CONSIDER THE BELOW SCENARIO: Let’s say you have an older car and one fine Friday…
Read More