Telework PH Blog
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Customer retention is the key to a brand’s success! But how can you keep those customers without breaking the bank? Here’s a quick question for you: How much does it cost for you to get one customer? You may need to head over to your sales department and find out exactly how much it costs…
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Chatbots can have their place — but are they being used the right way? If there’s one thing that the pandemic taught us, it’s that people like interactions with other people. Those that were forced into lockdown and quarantine situations who weren’t able to work from home and actually communicate with people on the outside…
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Is your customer support outdated? Time to take action! Get proactive! Would you walk into a meeting wearing a powder blue suit with pegged pants, no socks, and just a t-shirt under your suit jacket? Dressed to the nines a la Miami Vice? How about going around town in ripped jeans, hiking boots, and a…
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Building a remote team it’s not like hiring freelancers! One of the biggest offshore team building mysteries that I run across in the countless calls with business owners or support directors is — how does it work? And I never get tired of answering that question. Or any of the questions that go along with…
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