Customer Support/Service Should Match Your Brand

TeleworkPH
Published: July 31, 2022

Brand identity is what makes you magnetic. People want to buy from a brand that is aligned with their values. That is why it’s imperative to understand what your business is all about, refine what you stand for, and create a distinct personality that will attract brand loyalty.

Customers today are aware that brands compete in their products and service offerings. It’s easy to get swayed to turn to another brand with a new social media influencer onboard or offers a sweet deal compared to yours.

However, with a strong brand identity, you get not just customers but the biggest raving fans! Having a robust and well-aligned branding that is felt from your brand logo, advertising online and offline, and customer support gives your brand that people can quickly identify, relate to, and get that sense of belongingness.

A brand identity that is seen and palpable in all business areas will give the most nurturing and enriching customer experiences. Customers today are not easily blown away by discounts or freebies, unlike ages ago. Your customers today are all about customer experiences and engagement.

They are easily attracted to brands that give them the same vibe and energy. They’re all about brands that care about the exact causes as they have. Simply put, they want brands that can reciprocate and match their own.

Why Track the Brand Alignment of Your Customer Support

Complete Brand Awareness

Branding isn’t a set it and forget it a tool you can set up now and not review for the longest time. To curtail a strong brand alignment, you need to be aware of the complete picture. Are there negative impressions about my brand? Does your branding send mixed signals?

Below are the metrics that you need to monitor about your branding:

  • Identity Awareness. Do people know your brand exists? How does your brand make them feel?
  • Perceptions. What do people think about your brand? Do they see it the same way as you do? Are you making them feel they belong? 
  • Buying Decisions. Why are people NOT buying? Why are people buying?
  • Preferences. What makes your brand the best choice? Why will people buy from you?
  • Repeat Purchases. Are you getting repeat purchases? Why do customers buy once and never again? What makes them stick to your brand? What makes up a loyal customer?
  • Recommendations. How do your customers talk about you on social media? Do you get more customers from referrals?

Once you measure the above metrics, you’ll clearly understand how your messaging impacts buying behavior.

Are you giving out the right impression? What do customers think about your brand? Why are customers NOT buying our products? Why do customers buy again?

When you have answered these questions with brutal honesty, you’ll know whether you need to tweak your customer support so it aligns with what your brand represents.

Accurate Assessment of Campaign Performance and ROI

Measuring ROI and campaign performance may be dimmed and tainted by biases. It can be challenging and confusing to pinpoint why your sales aren’t picking up despite the expensive marketing campaigns you’ve had.

Measuring your brand alignment is critical if you want to get the facts surrounding your ROI and campaign performance. If your branding screams hi-tech and modern, yet your customer service can’t keep up with the technological trends, then there is an obvious disconnect.

Say, for instance, if your brand promotes women’s equality and empowerment yet don’t have breastfeeding areas in your office or communicate sexual discrimination in your customer service, you need to have this fixed to avoid miscommunications and improve ROI.

Know Your Competitive Advantage

Are you the preferred brand of your customers? Why do they continue to buy from you? Why do they buy from the other brands and ignore your offers?

When a customer buys a product or service from you for the long-term, you can assume that you are meeting the KPIs. If your customers are always tempted to buy from your competition, despite all-exhaustive marketing efforts, you will need to re-evaluate your customer service and brand positioning.

Correcting Underperformance

If you are constantly monitoring your brand health, it’s easy to spot what stages in the customer experience are flawed or need improvement.

Customer’s historical data can help you determine any signs of failing brand engagement or waning customer loyalty. You can develop strategies to correct and boost your customer service or products and services to keep customers engaged and happy with your brand.  

Customer Service is Part of Entire Customer Journey

People often misconstrued customer service as just one part of the customer journey. You ask for some product information, you get a response, and that’s it. But it doesn’t work that way.

According to Zendesk (2021) “Customer service is part of the sales pipeline.”

Customers rely heavily on customer service not just for SOS, but it’s a critical part of how they interact and get to know your brand.

Do you know that good customer service can make or break every sale? See, it’s like walking on eggshells. One false move and you lose a customer forever.

While this may pose a scary scenario, you have to think of customer service as your business’s most important moving part.

Customers today expect “brand presence,” which they ought to get from customer service to help them in their buying decisions and even after making a purchase.

Your customer support is also your marketing, branding, and sales machinery. Fail at customer service and everything just goes to the ground.

The best customer service can pump up value in every interaction to nurture and make a sale in a rinse and repeat process.

How the Biggest Brands Sell with Brand-Aligned Customer Service

The big brands have that natural flair for selling without blurting out a single sales pitch. Notice that?

Yes, they sell like the proverbial hotcake just for being who they are. Easy peasy.

Customers are so in love they don’t need to exaggerate at all. It’s their brand alignment that attracts customers. It’s easy when you know how it works.

See how the biggest brands provide the best customer support just for being who they are:

Nike

Nike doesn’t sell shoes – they sell people a brand of lifestyle. Anyone will buy a Nike shoe without even checking the features or the price.

Why?

Well, it’s Nike. What could go wrong?

Nike is Nike because they have the most robust and agile customer support. You mention them on social media, and they instantly jump in to help you out. They have a dedicated team for every social media platform available 24/7 and can support seven languages (English, Japanese, French, German, Spanish, Italian, and Dutch).

They show up for every complaint or question, which speaks volumes of how they are intensely passionate and dedicated to being there for their customers and helping them out with their problems.

 Their customer service cares, and it shows. They’re incredibly patient, even when flooded with customer requests day-in and day-out.

Netflix

Even if this didn’t come from Netflix, they know that this made them connect well to their audience. Netflix isn’t very formal or corporate. Their branding is – well, more casual and chill.

When handling customers, learn from Netflix and give it a personalized touch, so they know it’s you and get comfortable in your presence. Why does Netflix continue to be a famous brand for this generation? It speaks their language.

The branding has always been straightforward and consistent. They don’t pretend to be corporate and stick to their DNA.

You see, people will always buy from someone they know and trust. With their agile, responsive, and cool customer service, Netflix has greatly established that.

Spotify

Spotify appeals to tech-savvy music lovers. Now, their customer service is quick and efficient as it keeps it very simple for their customers.

They also provide a very personalized and on-brand approach with their customer service. After solving a customer complaint or issue, the Spotify Cares team will conclude by leaving a link to a song that fits the customer. Spotify invests a lot in customer support. They are highly detailed and deliberate in following a specific brand tone of voice.

If the big brands can do it, anyone can! Investing in your customer service/support is a cost-effective marketing strategy that will help you rock your branding efforts.

How Your Brand Can Rock Customer Service Like The Big Guys

Have a Dedicated Social Media Account for Customer Support

With a dedicated social media account handling customer support, you can better manage and streamline customer service. Customer support isn’t just support. It’s a combination of marketing and sales which requires well-trained and calibrated staff.

Social media is constantly evolving, and your social media customer support should be able to keep up with these rapid changes.

For instance, Facebook might have been enough last year, but now you’re beefing up your customer support to include IG and Twitter. Setting guidelines for customer support will help keep your brand aligned with your credo.

Be The Brand That’s Quick to Respond

After messaging or posting about a complaint, people who don’t get responses from brands will always switch to the competition. So, if you think ignoring posts or customer requests will appease them, think again.

Social media customer support is not an option for your business. It’s a must-have! If you want to keep your customers happy, you have to take customer service seriously.

Define KPIs

Depending on your branding goals, you need to set the parameters that you want for your customer support. Here are some KPIs to consider.

  • Reaction Time. It’s crucial to be very responsive on any platform. This speaks well about your efficiency and how you genuinely care about your customers.
  • Brand Sentiment. Are your customers satisfied with your brand? How do your customers perceive your brand? The overall brand sentiment will help you capture the bigger picture of where your brand stands.
  • Churn Rate. This will give you feedback on customer retention. Are you keeping customers satisfied? What can you do to improve customer retention? How do you make customers stay with your brand and not leave?

Economies, technology, and social ecosystems are now on a speed train. Brand loyalty may become a thing of the past when your branding lacks consistency.

Customer needs evolve, and they tend to try new brands along the way. Tracking your brand health and consistency in customer service is fundamental to understanding whether you are still meeting the mark or losing the plug.

Customers have always wanted predictability and reliability, even in this rapidly changing space. We all need something permanent and constant, for sure. It keeps us sane.

Does your branding match your customer service? If you are confusing your customers, then you’re not communicating well enough.

At Telework PH, we care about brand alignment and are heavily vested in getting your business to reciprocate and communicate with your customers. So, if this has been bogging your business down for the longest time, let’s get it straightened out the Telework PH way. Contact us now for an appointment, and we’ll squash that curveball right away!

Other posts:

Customer Support and Online Shopping

By TeleworkPH | February 6, 2023

9 Ways To Increase Profit In 2023

By TeleworkPH | January 22, 2023

ChatGPT: The Next Generation of Language Processing

By TeleworkPH | January 16, 2023

Acing the Holiday Rush with Amazing Customer Support

By TeleworkPH | January 13, 2023

8 Key Customer Experience Metrics For 2023

By TeleworkPH | December 13, 2022

Quiet Quitting Can Impact Your Customers

By TeleworkPH | December 5, 2022

The E-commerce Customer Experience

By TeleworkPH | November 28, 2022

Are You (Management) Sleeping On The Job?

By TeleworkPH | November 21, 2022

Enhancing Live Chat – Key To Boosting Customer Loyalty

By TeleworkPH | November 13, 2022

Customer Service Brings More Customers

By TeleworkPH | November 1, 2022

What To Look For When Outsourcing Data Entry Processes

By TeleworkPH | October 23, 2022

Why You Need To Outsource Data Entry

By TeleworkPH | October 16, 2022

The Support Email And Call Flow

By TeleworkPH | October 3, 2022

Prepare Your In-House Staff For An Outsourced Team

By TeleworkPH | September 26, 2022

Support Risk Mitigation

By TeleworkPH | September 18, 2022

The Anatomy Of Moonlighting Remote Workers

By TeleworkPH | September 11, 2022

Investors Love The CX Experience

By TeleworkPH | August 30, 2022

Speed Up And Simplify Claim Processing

By TeleworkPH | August 7, 2022

The Human-Centered Approach

By TeleworkPH | July 21, 2022

Filipinos Invest In Themselves

By TeleworkPH | July 14, 2022

Mapping Customer Experience

By TeleworkPH | July 7, 2022

Make the Most of Customer Revenge

By TeleworkPH | June 30, 2022

Why The CSAT Makes Great Content

By TeleworkPH | June 23, 2022

You’re In Charge Of Customer Expectations

By TeleworkPH | June 14, 2022

The Cost Of Poor Customer Service

By TeleworkPH | May 26, 2022

Support Directors Have More To Do

By TeleworkPH | May 19, 2022

Improve Efficiency By Outsourcing

By TeleworkPH | May 12, 2022

Keeping the Self-Service Portal Relevant

By TeleworkPH | May 3, 2022

Partner With A BPO Or Hire Direct. Which Is For You?

By TeleworkPH | April 20, 2022

How Do Brands Compete In 2022?

By TeleworkPH | April 6, 2022

The Big Quit — Remote Team To The Rescue

By TeleworkPH | March 29, 2022

How Do We Build Your Offshore Team?

By TeleworkPH | March 22, 2022

Celebrating The Women of Telework PH

By TeleworkPH | March 16, 2022

Customers Want Instant Resolutions. Are You Ready For It?

By TeleworkPH | March 7, 2022

They Tried To Discredit The BPO Industry

By TeleworkPH | March 3, 2022

Customer Retention — Not Just Acquisition

By TeleworkPH | February 28, 2022

Chatbots VS. Live Agents

By TeleworkPH | February 21, 2022

Don’t Get Comfortable With Your Customer Support

By TeleworkPH | February 8, 2022

The Remote Team Mindset

By TeleworkPH | January 23, 2022

Playing Tag With Customers

By TeleworkPH | January 16, 2022

Writing Customer Support Emails

By TeleworkPH | January 10, 2022

Reach The People Your Marketing Team Can’t

By TeleworkPH | January 2, 2022

Customer Support Is A Career, Not A Pit Stop

By TeleworkPH | October 13, 2021

Go Global Shortlists TeleworkPH For Prestigious Award

By TeleworkPH | September 9, 2021

Brand Loyalty Can Be Fatal

By TeleworkPH | September 7, 2021

DC VS. Marvel: The Ultimate Power Of Brand Loyalty

By TeleworkPH | August 21, 2021

Do You Listen To Your Support Staff?

By TeleworkPH | August 16, 2021

We Won’t Stand For Video Games!

By TeleworkPH | July 1, 2021

What Are Your CSAT Surveys Actually Saying?

By TeleworkPH | June 14, 2021

Backlog Of Open Tickets?

By TeleworkPH | May 31, 2021

The Power of Social Media:

By TeleworkPH | May 24, 2021

The TelecastPH Podcast Made The Top 20!

By TeleworkPH | May 17, 2021

How To Maximize Your Fridays

By TeleworkPH | May 10, 2021

Stop Doing Admin Tasks NOW!

By TeleworkPH | May 3, 2021

At Startup- Every Cent Has To Go A Long Way

By TeleworkPH | April 19, 2021

Why The Best VA’s Work For A BPO Rather Than Freelance

By TeleworkPH | April 12, 2021

5 Principles From Jeff Bezos

By TeleworkPH | April 5, 2021

Make Your Aussie Business Rocket to the Top this 2021 with These 4 Tips! Part 1

By TeleworkPH | March 23, 2021

Always Put Yourself First

By TeleworkPH | March 22, 2021

Orange Juice And Gasoline — Can Business And Religion Mix?

By TeleworkPH | March 15, 2021

The Secret to Successfully Grow Your Tech Business | 12 Key Steps

By TeleworkPH | March 10, 2021

It’s Really OK To Take A Step Back

By TeleworkPH | March 8, 2021

Supercharge Your Customer Service with Customer Experience in Mind

By TeleworkPH | March 4, 2021

RUN YOUR BUSINESS THE RIGHT WAY—THE PERFECT TOOL RIGHT IN FRONT OF YOU

By TeleworkPH | February 26, 2021

7 Questions You Need to Ask Your Back-Office Outsourcing Provider

By TeleworkPH | February 24, 2021

10 Commonly Outsourced Services That Every Small Business Owner Should Know

By TeleworkPH | February 22, 2021

The Post-Pandemic Customer Service Landscape Part 2

By TeleworkPH | February 19, 2021

The Post-Pandemic Customer Service Landscape Part 1

By TeleworkPH | February 18, 2021

The Right Way to Deal with Customer Service Problems Part 2

By TeleworkPH | February 16, 2021

The Right Way to Deal with Customer Service Problems Part 1

By TeleworkPH | February 15, 2021

3 Types of Outsourcing Models and How to Choose the Best One for Your Business Part 2

By TeleworkPH | February 2, 2021

3 Types of Outsourcing Models and How to Choose the Best One for Your Business Part 1

By TeleworkPH | February 1, 2021

Improve Your 2021 Business Strategy with These 4 Tips Part 2

By TeleworkPH | January 28, 2021

Improve Your 2021 Business Strategy with These 4 Tips Part 1

By TeleworkPH | January 27, 2021

Social Selling: What is it and How to Take Advantage of it? Part 2

By TeleworkPH | January 25, 2021

Social Selling: What is it and How to Take Advantage of it? Part 1

By TeleworkPH | January 22, 2021

Skilfully Grow Your Sales Team Through Outsourcing Part 2

By TeleworkPH | January 21, 2021

Skilfully Grow Your Sales Team Through Outsourcing Part 1

By TeleworkPH | January 20, 2021

The Role of Customer Service in Reaching Your Business Goals: Part 2

By TeleworkPH | January 18, 2021

The Role of Customer Service in Reaching Your Business Goals: Part 1

By TeleworkPH | January 15, 2021

Now’s the Time to Outsource Your Tech Support Team! – Part 2

By TeleworkPH | January 13, 2021

Now’s the Time to Outsource Your Tech Support Team! – Part 1

By TeleworkPH | January 12, 2021

Better Sleep, Better Work, Better Life—A Virtual Assistant Can Help

By TeleworkPH | January 11, 2021

Your Guide to Hiring a Social Media Virtual Assistant

By TeleworkPH | December 18, 2020

7 Ways to Scale Up Your Growing Business with a Virtual Assistant

By TeleworkPH | December 17, 2020

10 Best Philippine Virtual Assistant Companies in 2020

By TeleworkPH | December 7, 2020

The Complete List of Virtual Assistant Services You Can Outsource

By TeleworkPH | December 4, 2020

Why Outsource to the Philippines? | 12 Key Benefits

By TeleworkPH | November 24, 2020

Why You Need a Customer Support System For Your Business

By TeleworkPH | November 13, 2020

Top BPO Trends to Watch Out for in 2021

By TeleworkPH | November 10, 2020

Why Outsource Your Project Management Needs

By TeleworkPH | November 6, 2020

Follow These Customer Service Tips to Grow Your eCommerce Business!

By TeleworkPH | November 6, 2020

5 eCommerce Areas You Can Easily Outsource

By TeleworkPH | October 29, 2020

How to Improve Your Social Media Game

By TeleworkPH | October 27, 2020

The Future of Telesales: Is Automation Truly Taking Over?

By TeleworkPH | October 21, 2020

Top 5 Countries That Excel in BPO Today

By TeleworkPH | October 19, 2020

The Remote Work Revolution: Shaping the Digital Society

By TeleworkPH | October 15, 2020

5 Businesses That Will Grow After the Pandemic

By TeleworkPH | October 13, 2020

Is Quality Assurance the Key to Better Customer Support?

By TeleworkPH | September 21, 2020

SEO or PPC: Which Digital Marketing Strategy Should You Choose?

By TeleworkPH | September 18, 2020

The Omnichannel Revolution

By TeleworkPH | September 4, 2020

Why Virtual Assistants Play a Crucial Part in the Post-COVID Age

By TeleworkPH | September 4, 2020

Positive Customer Experience: The Key to Business Success

By TeleworkPH | September 4, 2020

Why You Need a Virtual Assistant to Grow Your eCommerce Store

By TeleworkPH | September 4, 2020

The Outsourcing Guide for Startups and Small Businesses

By TeleworkPH | September 4, 2020

Let’s Talk About Chatbots: The Definitive Guide to Conversational AI

By TeleworkPH | August 12, 2020

The Most Promising Tech Startups in 2020

By TeleworkPH | July 30, 2020

Data Annotation: Merging the Machine and the Human Touch

By TeleworkPH | July 29, 2020

How to Find the Perfect Virtual Assistant?

By TeleworkPH | June 25, 2020

Why Workforce Management Works

By TeleworkPH | June 25, 2020

Why Outsource Your Back Office Operations?

By TeleworkPH | June 12, 2020

Outsource Your Data Processing with TeleworkPH Today

By TeleworkPH | June 11, 2020

Automation is No Longer the Future – It is the Now

By TeleworkPH | May 29, 2020

These Companies Swear by Outsourcing and You Should Too!

By TeleworkPH | May 27, 2020

How to Find the Right Outsourcing Partner? 5 Key Determining Factors

By TeleworkPH | May 27, 2020

Maayan Gordon Takes You Inside the Virtual Assistant World with Telework PH!

By TeleworkPH | May 27, 2020

Work from Home Productivity Tools for Your Business

By TeleworkPH | May 19, 2020

The Guide to Your Post-Outbreak Business Plan

By TeleworkPH | April 28, 2020

6 Productivity Tips Amidst the COVID-19 Outbreak

By TeleworkPH | April 28, 2020

6 Lessons We Can Learn From COVID-19

By TeleworkPH | April 27, 2020

How Telework PH Generated More Than 50% of Leads in Just 6 Months and How Your BPO Company Can DO It Too!

By TeleworkPH | April 27, 2020

How Can Your Business Survive During a Pandemic?

By TeleworkPH | April 15, 2020

Take Your Customer Support to the Next Level

By TeleworkPH | March 27, 2020

Essential Backend Factors for Your E-Commerce Business

By TeleworkPH | March 27, 2020

The Philippines’ Untold Advantage: Human Resource Outsourcing

By TeleworkPH | March 24, 2020

Call Centers Are the Front Line to Building Brand Loyalty

By TeleworkPH | March 24, 2020

The Next Generation of Philippine Call Center Agents

By TeleworkPH | February 24, 2020

The Power of First Call Resolution

By TeleworkPH | February 23, 2020

How Services Shaped the World Economy That We Know Today

By TeleworkPH | February 10, 2020

The Positive Outlook of the BPO Industry in the Philippines

By TeleworkPH | February 7, 2020

Want to Improve Your Work-Life Balance? Here are 5 Tips to Guide You

By TeleworkPH | February 7, 2020

Telework PH: Here to Improve Rural Poverty

By TeleworkPH | February 7, 2020

5 Key Factors of Outbound Telemarketing

By TeleworkPH | January 23, 2020

Telemarketing vs Appointment Setting

By TeleworkPH | January 21, 2020

How Outsourcing Creates a Larger Global Market

By TeleworkPH | January 14, 2020

Why the Philippines is Better Than India for Customer Service

By TeleworkPH | January 14, 2020

Does Your Strategic Plan For 2020 Include Outsourcing?

By TeleworkPH | January 13, 2020

How Telework PH is Doing its Part in Alleviating Poverty in the Philippines

By TeleworkPH | January 10, 2020

Top BPO Trends to Watch Out for in 2020

By TeleworkPH | January 10, 2020

Telework PH: The Rural BPO

By TeleworkPH | January 9, 2020

Why the Philippines Has the Ideal BPO Industry

By TeleworkPH | January 8, 2020

5 Tips for Staying Healthy While Working the Night Shift

By TeleworkPH | December 12, 2019

Are We Ready for Teleworking?

By TeleworkPH | November 25, 2019

Going Rural: Loon Welcomes Business Process Outsourcing

By TeleworkPH | November 6, 2019

TeleworkPH Congratulates Stack Sports

By TeleworkPH | September 6, 2019

TeleworkPH Expands To Loon, Bohol. The Loon Digital Professionals Network Soon To Open

By TeleworkPH | August 20, 2019

Telework PH- The Rural BPO Fighting Poverty

By TeleworkPH | June 27, 2019

TeleworkPH The Rural BPO: Why We Chose Baliuag And Not Manila

By TeleworkPH | June 4, 2019

Soft Skills, EQ and Customer Support

By TeleworkPH | May 21, 2019

5 Areas eCommerce Stores Can Outsource (#3 Will Surprise You!)

By TeleworkPH | May 2, 2019

For A Successful Startup, Timing Is Everything

By TeleworkPH | May 2, 2019

6 Essential Customer Support Channels For An Ecommerce Store

By TeleworkPH | April 25, 2019

Outsourcing: You manage the business, we take care of your customers

By TeleworkPH | April 11, 2019

Writing Product Descriptions that Sell

By TeleworkPH | April 3, 2019

6 Ways To Create Better Customer Loyalty

By TeleworkPH | April 2, 2019

Teleworkph Featured In The Apac Business Headlines Magazine

By TeleworkPH | April 2, 2019

11 Essential Items Of Every E-commerce Website

By TeleworkPH | March 26, 2019

Why Live Chat Is Important

By TeleworkPH | March 25, 2019

Ten Ecommerce Website Builders Pros And Cons

By TeleworkPH | March 20, 2019

Emotions Drives Customer Experience

By TeleworkPH | March 18, 2019

Thinking Outside Of The Box

By TeleworkPH | March 11, 2019

TeleworkPH: Vision, Mission and Values Revisited

By TeleworkPH | March 4, 2019

The Importance of 24/7 Customer Support

By TeleworkPH | February 20, 2019

Building A Relationship With Your Outsourced Team

By TeleworkPH | February 14, 2019

You Are NOT Too Small To Outsource

By TeleworkPH | January 28, 2019

Outsourcing is not Evil

By TeleworkPH | January 17, 2019

Use Outsourcing To Meet (And Surpass!) Customers’ Expectations

By TeleworkPH | January 11, 2019

Want to Scale Up Fast? Outsource Your Back Office!

By TeleworkPH | December 10, 2018

Why Outsourcing Attracts Investors

By TeleworkPH | December 10, 2018

How To Tell When It’s Time To Outsource

By TeleworkPH | October 30, 2018

What You Should Expect When Working With an Outsourced Filipino Staff

By TeleworkPH | October 5, 2018

Virtual Assistants: The Cure For Mondays

By TeleworkPH | September 27, 2018

Why Companies Outsource to the Philippines… And Stay There.

By TeleworkPH | September 25, 2018

Things to Remember to Have Meaningful Conversations with Your Customers

By TeleworkPH | January 28, 2018

What Customer Loyalty Is and How to Build It

By TeleworkPH | December 10, 2017

Customer Retention and How It Works

By TeleworkPH | November 8, 2017

Customer Satisfaction and Its Importance

By TeleworkPH | October 24, 2017

Social Media Tricks that You Think Are Okay but They’re Definitely Not

By TeleworkPH | August 17, 2017

Show Your Remote Workers that You Care with These 5 Easy Tips

By TeleworkPH | August 11, 2017

Employee Engagement and the Rise of Telecommuting: What It Means for Your Biz

By TeleworkPH | June 29, 2017

5 Reasons Why Neil Patel Recommends Outsourcing

By TeleworkPH | June 14, 2017