Teleworkph Featured In The Apac Business Headlines Magazine
TeleworkPH
Published: April 2, 2019
TeleworkPH has reached yet another milestone in the journey by being included in the March 2019 edition of The APAC Business Headlines magazine. The APAC Business Headlines magazine is a trusted and highly respected business journal, well recognized through the Asia-Pacific business community and we are proud and honored to have an article written about our company.
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Pioneering a New Era in BPO Services
This article highlights our presence as a well-established entity in the thriving BPO (Business Process Outsourcing) industry in the Philippines. We not only operate conventionally in this field, but we also dedicate ourselves to revolutionizing the way we manage and execute business processes as a dynamic and innovative company. Streamlining not only the processes in place by the outsourcing partner, but our own internal processes is essential to growth and success.
Facing Industry Giants
Contending with larger companies in the industry with a wider outreach and stronger global footprint has its challenges. But as the founder and CEO of TeleworkPH explains in the article, TeleworkPH strives to improve every day, little by little, by listening intently to any feedback given and constantly taking an internal inventory of ourselves as a company. We want to see our partners succeed. By keeping up to date on all the burning trends and innovation in the industry we can offer our partners more than just great customer care. We offer a sound business relationship.
Marge Aviso: The Visionary Leader
The success thus far of TeleworkPH has its core with our founder and CEO, Marge Aviso, who has taken a different approach to the industry. As stated in the article, employee engagement and accountability are essential in keeping the relationship with the outsourcing partner stable. Also, making sure all of our agents have all the skills required to do their tasks effectively, efficiently, and with as little margin for error as possible is fundamental to reaching our goals and the goals of the outsourcing partner. This includes not just technical skills, but soft skills to enhance the customer’s experience.
Strategic Location: Baliuag, Bulacan
Choosing to place the TeleworkPH offices outside of Manila, Baliuag, Bulacan to be specific, was a bold move on the part of Marge. Most of the larger BPO companies reside in Metro Manila or surrounding areas. Marge identified the talent that rural areas could offer and set out to tap into this previously untouched resource. This not only leads to greater attendance but also more satisfied employees who can work closer to home and stay with their families. Moreover, it decreases the competition for talent which means the outsourcing partner will get an even better pool of experience and skill set than if they went with the larger BPO companies who have a larger turnover rate.
Expanding Global Footprint
The global network of TeleworkPH is expanding and will continue to do so as even more companies learn about us through word of mouth and the imprint we are making with our current clients. We are grateful to have been included in The APAC Business Headlines magazine and hope by reading the editorial about us, you will gain more insight into our company, our mission, and the passion of CEO and founder, Marge Aviso.
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