Want to Scale Up Fast? Outsource Your Back Office!
TeleworkPH
Published: December 10, 2018
Back Office Determines an SME’s Success
First and foremost let’s define “Back Office”. The back office is an operation that falls outside of the main core functions of the organization, yet is the primary element of every business. This is the non-client-facing portion of the company comprising support and administration personnel.
The efficiency of the back office can and will determine the future of the enterprise. If the back office does not run smoothly, if people do not follow processes, or if staffing becomes an issue, the company’s success may be in critical danger.
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Why outsource Back Office operations?
Your outsourcing partner can help you overcome many of the challenges faced by SMEs today. Let’s take a look at a few key reasons how outsourcing back office can be
beneficial:
● Cost – Your offshore partner will handle not only salaries but also all the taxes, benefits, equipment, space, management, and staffing, making salaries more competitive. This will severely decrease the time, labor, and overall capital expenditures needed for growth.
● Security and Infrastructure – One of the main goals of the offshore partner is to protect your data. Furthermore, because they have a centralized purpose, they will keep themselves informed about the latest technologies and infrastructure.
● Core Operations – Your offshore partner is handling the day-to-day administrative tasks, enabling you and your in-house staff to focus on the critical core activities. You cannot outsource those operations.
● Flexibility – Need to ramp up during tax season? Do you have a mountain of data that just arrived that needs input? Your outsourcing partner can handle those tasks and take care of the peak times without hassle.
● Experts and Professionals – When you reach out to an offshore partner, you will find a pool of high-quality individuals who will be committed to the growth of your company at a fraction of the cost of keeping the staff in-house. These individuals are experts in their domain who can carry out the tasks efficiently.
● Staff Management – You can rest assured that your BPO partner will acquire only the best people for your company. Also, vacations, absences, and leave will all be taken care of, so you will always be covered.
What Operations Can Be Outsourced?
Below is a list of just some of the operations that can be outsourced to TeleworkPH.
- Accounting
- Legal
- IT
- Human Resources
- Marketing
- Finance
- Development and Engineering
- Design
Don’t let cost be the only driving factor in your decision to outsource. Take a closer look at all the benefits and define what you want to accomplish with outsourcing your back office. Then talk with us so together we can walk through your goals and strategically plan the next move. You’ll see we’ll not only execute your processes but take steps to help improve them. We are always here to help.
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